PassWhorl FAQ

Find answers to common questions about our security platform

Security & Encryption

What makes PassWhorl quantum-ready? â–¼
PassWhorl uses post-quantum cryptography algorithms that are resistant to quantum computing attacks. Our encryption methods are designed to remain secure even against future quantum computers, protecting your data for decades to come.
Is my data encrypted at rest and in transit? â–¼
Yes. PassWhorl provides AES-256 encryption at rest and TLS 1.3 encryption in transit. All data traveling to and from our platform is encrypted end-to-end, meeting enterprise security standards.
What are your data retention policies? â–¼
PassWhorl retains security logs for 90 days by default, with options to extend retention up to 7 years. All data is automatically deleted after the retention period unless you request permanent deletion, which is executed within 24 hours.

Threat Detection & Response

How fast is PassWhorl's threat detection? â–¼
Our AI-powered detection system identifies threats in under 30 seconds, which is 10x faster than traditional methods. The average detection-to-response time is under 2 minutes, minimizing damage from security incidents.
What is your 24/7 emergency response service? â–¼
PassWhorl provides around-the-clock emergency response with dedicated security experts available instantly. For critical incidents, we provide incident response within 15 minutes, including containment, analysis, and remediation guidance.
Can you detect zero-day vulnerabilities? â–¼
Yes. Our behavioral analysis and anomaly detection algorithms can identify suspicious activity patterns characteristic of zero-day exploits, even when the specific vulnerability is unknown. We also integrate with threat intelligence feeds for early warnings.

Implementation & Deployment

How quickly can PassWhorl be deployed? â–¼
PassWhorl can be live in 3-5 days for most organizations. Our deployment team handles integration with your existing systems, and you'll have full operational security monitoring within a week. No complex IT infrastructure required.
Does PassWhorl integrate with our existing tools? â–¼
Yes. PassWhorl integrates with 100+ enterprise security tools including Splunk, ELK Stack, ServiceNow, Jira, and major cloud platforms. We also offer a REST API and webhooks for custom integrations.
What's your uptime guarantee? â–¼
PassWhorl guarantees 99.99% uptime with redundant infrastructure across multiple regions. For critical incidents affecting availability, we provide compensation according to our SLA terms.

Pricing & Plans

What are your pricing options? â–¼
PassWhorl pricing starts at $250/month for small teams and scales to enterprise plans. Our pricing is usage-based and transparent with no hidden fees. All plans include core security monitoring, threat detection, and basic support.
Is there a free trial? â–¼
Yes! We offer a 30-day free trial with no credit card required. You get full access to all features, including emergency response and 24/7 support, so you can experience PassWhorl risk-free.
Do you offer discounts for annual contracts? â–¼
Yes. Annual contracts receive 20-30% discount depending on plan tier. Volume discounts are available for enterprises with 5+ teams. Contact our sales team for custom pricing.

Compliance & Certification

What compliance standards does PassWhorl meet? â–¼
PassWhorl is SOC 2 Type II, ISO 27001, and HIPAA compliant. We also support GDPR, CCPA, and industry-specific regulations including PCI-DSS for financial services and HIPAA for healthcare.
Where is my data stored? â–¼
Data is stored in your choice of regional datacenters. We offer storage in North America, Europe, Asia-Pacific, and other regions to meet data residency requirements. All storage locations are fully redundant and geo-distributed.
Do you perform regular security audits? â–¼
Yes. PassWhorl undergoes quarterly penetration testing and annual third-party security audits. All audit reports are available to enterprise customers under NDA.

Support & Training

What support options are available? â–¼
PassWhorl offers 24/7 email, chat, and phone support. Enterprise customers get a dedicated account manager and strategic consulting. Response times: critical issues in 15 minutes, high priority in 1 hour, normal in 4 hours.
Do you provide training for our team? â–¼
Yes. We offer onboarding training, webinars, and certification programs. All customers get access to our comprehensive documentation, video tutorials, and monthly expert-led training sessions at no additional cost.
How do I get started? â–¼
Getting started is simple: (1) Start your free 30-day trial on our website, (2) Complete the quick setup wizard, (3) Our onboarding team contacts you within 24 hours. No sales call required to begin.